Customer care and issuer management

We don't stop working when your raise ends. We manage your investors throughout the life of the investment, to ensure you can get on with running your business.

Customer care throughout the investment process

Our friendly, in-house customer care team is available to customers on the phone or by email to guide investors through every stage of the investment process. We place great pride in our customer care, and make it our business to ensure that your investors are happy throughout the life of their investment with us. You can read our Trustpilot reviews to see what our customers think of our service.

Free marketplace service for investors that want to sell

We understand that sometimes investors will wish to sell their investments before they reach maturity. That's why we provide a fee-free Marketplace, which allows buyers and sellers to connect on our platform, to trade investments in funded projects. To date over £2,900,000 has been traded on the Marketplace, with customers typically selling in 9 days.

Managing payments, reporting and regular communications

Our issuer management and operations teams will work with you to ensure the regular cash return payments to investors are paid on time, with all investor communications managed by our in-house team. We will also help you to ensure all relevant documentation and project due diligence requirements are met throughout the life of the investment, in the interests of you and your investors.

REad our case studies

Want to work with us?

We are keen to work with like-minded companies and public sector organisations who want to engage people through a direct investment offer.

CONTACT US

Corporate Clients should consider all risks before raising capital through Abundance and take independent advice where necessary. As with any investment product there are risks. For any financing raised, part or all of the investors invested capital may be at risk and any return on their investment depends on the success of the project invested in. Abundance investments may not be readily realisable (and their value can rise or fall). Financing may be secured or unsecured. Estimated rates of return can be variable and estimates are no guarantee of actual return. Specific risks will apply in relation to each financing product.